WE ARE HIRING!
No heat on a freezing night, no cooling on a scorching day, we answer either way.
A furnace that quits mid-winter or an AC that dies during a heat wave doesn't wait for a convenient time. Snipps Heating & Air Conditioning has been the Western Slope's emergency HVAC call since 1996, with a real dispatcher answering the phone around the clock instead of a call center or a voicemail.
- 24/7 live dispatch, every day of the year
- Upfront pricing before any work starts
- NATE-certified technicians on every emergency call
- Serving five counties across the Western Slope
What counts as an HVAC emergency
No heat during a cold snap and no cooling during extreme heat both count, especially for anyone in the home who's more vulnerable to temperature swings: infants, older adults, or anyone with a health condition. Call and describe what's happening, and we'll get a technician moving the same day, often the same hour.
Two failures, one call
No heat or furnace failure
A dead furnace or boiler in the middle of winter is the single most common emergency call we get on the Western Slope. We diagnose the failure on the spot and get your heating repaired the same visit whenever the parts allow it.
No cooling or AC failure
Cooling going out mid-summer isn't just uncomfortable, it can be genuinely risky for anyone sensitive to heat. We treat a dead AC as a true emergency and move quickly on AC repair.
Whichever system is down, the same technician, the same truck, and the same upfront pricing apply. You're not waiting on a specialist to be scheduled separately.
Who we serve
Residential
Most emergency calls come from homeowners across Montrose, Delta, Ouray, San Miguel, Gunnison, San Juan, and Hinsdale counties, whether you're a full-time resident or managing a second home from out of state.
Property managers and commercial accounts
A rental sitting without heat or cooling costs money fast, whether that's an unhappy tenant, a canceled short-term booking, or a small business losing hours. Our property manager service is built around quick turnaround and priority scheduling across multiple units, so a down system doesn't sit on a waitlist behind single-home calls.
How an emergency call works
Predictable, even when the situation isn't
You call, any hour.
A real dispatcher answers, day or night, weekends included.
We give you a window.
You'll know roughly when to expect us, and get a heads-up when the technician is on the way.
We diagnose first.
You hear the price and the problem before any repair begins.
We fix it.
Our technicians handle the repair, protect your home, and walk you through what actually failed.
It's warrantied.
Emergency repairs carry the same warranties as any scheduled service call.
While you're waiting for us
There are a few things worth doing between your call and our arrival, depending on what's actually failing:
- No heat in freezing weather — let faucets drip slightly to help prevent frozen pipes, shut doors to unused rooms so heat concentrates where you need it, and check that nothing is blocking a vent or return.
- No cooling in extreme heat — close blinds on sun-facing windows, run fans to keep air moving, and keep anyone at heat risk (older adults, infants, anyone with a health condition) in the coolest room available.
Don't attempt to open up the furnace or the outdoor condenser unit yourself. And if what's actually happening is a gas smell rather than just a lack of heat, leave the house and call your gas utility or 911 before calling us.
Why Western Slope homeowners call Snipps for emergencies
A real dispatcher, every time.
No call centers, no routing you through a menu, just someone who actually picks up.
Nearly 30 years keeping this region heated and cooled.
We've handled Western Slope winters and summers since 1996.
Upfront pricing, emergency or not.
You'll know the cost before any repair starts, no exceptions for after-hours calls.
NATE-certified technicians.
The same certified team handles emergency calls that handles every scheduled visit.
Honest diagnosis over a hard sell.
Customers regularly tell us we talked them out of a replacement they didn't need.
Service area
We answer HVAC emergency calls across five Western Slope counties, based out of 113 Rose Lane, Suite C, Montrose, CO 81401:
- Montrose (home base)
- Delta
- Ridgway
- Ouray
- Telluride
- Crested Butte
- Cimarron
- Hotchkiss
- Silverton
- Gunnison
- Lake City
- Cedaredge
- Olathe
- Paonia
- Norwood
- Nucla, Naturita, and the wider West End
Don't see your town? Call (970) 240-8152 and ask, our coverage runs wider than most.
What our customers say
Customers who've called us in an emergency tend to mention the same things: someone answered right away, the technician showed up when promised, and the fix was explained honestly.
Frequently asked questions
Do you really answer calls at 2 a.m.?
Yes. Office hours are Monday through Thursday 8 a.m. to 4 p.m. and Friday 8 a.m. to noon, but emergency dispatch runs around the clock, every day of the year.
How fast can you get to me?
We aim for the same day, often the same hour, depending on where you're located and how many other calls are in progress. We'll give you a realistic window when you call.
Will I pay more for an after-hours emergency call?
We give you the price before any work starts, including for emergency and after-hours calls, so you know exactly what you're agreeing to.
Is a dead AC in summer really an emergency?
For most households it's uncomfortable rather than dangerous, but for older adults, infants, or anyone with a health condition, extreme heat without cooling can be genuinely risky. We treat it as urgent either way.
What if I'm not sure whether it can wait until a normal appointment?
Do you cover emergencies in remote towns like Lake City or Gunnison?
Yes, across all five counties, though response time runs longer the farther a property sits from Montrose.
Heat or cooling down? One call fixes that.
A real person answers, a technician gets moving, and you'll know the price before any work starts. That's the standard we've held on every emergency call since 1996.
HVAC repairs, maintenance, and installation for homes and businesses across Montrose and the Western Slope. Family-run, certified, and here when you need us since 1996.